bucoo is made for young children, so we treat their information with extra care. This is a plain-language explanation of what we collect, what we never do, and the choices you have as a parent or guardian. Last updated 28 June 2026.
This policy covers bucoo's website and reading app at bucoo.ai. bucoo is designed for early readers (roughly ages 4–8), and accounts are created and managed by a parent or guardian. Children don't sign up on their own — a parent sets up the profile, gives consent, and stays in control of the settings.
We try to collect as little as possible. In practice that means a parent or guardian's account details (your email and sign-in credentials; if you subscribe, our payment provider handles your card details and we don't store full card numbers); a child profile (a first name or nickname, an avatar, and a rough reading stage or age band so coaching is pitched correctly); reading progress (derived signals such as words read, words that needed help, accuracy and pace over time, points earned, and which books have been read); and basic technical data (device and browser type and app diagnostics) so the app runs reliably.
bucoo's coaching works by watching the page and listening as your child reads aloud, so it needs the camera and microphone. Two promises here. First, they are only enabled after a parent has given verifiable consent, and you can turn them off at any time. Second, we prefer on-device processing: where page-reading and speech happen on your device, the raw images and audio don't leave it. When a feature genuinely needs the cloud, we treat sending a child's image or voice as a separate, explicit decision — and even then we don't keep the raw media by default, only the derived reading signals.
We use this information to run the reading coach and highlight words in time, pitch help at the right grain, show you progress and report cards, run the rewards your child earns, keep accounts secure, and improve how well bucoo teaches — using aggregated, de-identified data wherever we can.
Because a parent or guardian holds the account, you can at any time review what we hold about your child, correct it, export it, or delete your child's profile and data. You can also withdraw consent, which turns off the camera and microphone features and stops further collection. We keep consent records so the choice is auditable. To make any of these requests, just email us at support@bucoo.ai.
We don't share your family's data to make money. We only share in limited, ordinary ways: with trusted service providers (such as hosting or payment processing) who are bound by contract to protect it and use it only for bucoo; with a teacher only if you explicitly choose to share a report; and where the law requires it. If bucoo is ever involved in a business transfer, we'll tell you, and the same protections will continue to apply.
We protect your information with encryption in transit, access controls, and the privacy-by-design choices described above — chiefly, not keeping raw child media by default. No system is perfectly secure, but minimising what we hold is our first line of defence.
We keep your child's profile and progress for as long as the account is active, so progress isn't lost. When you delete a profile or close the account, we delete the associated personal data within a reasonable period, except where we must keep limited records to meet a legal obligation.
bucoo is Australian-made and built to meet children's-privacy rules from day one, including the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), Australia's Children's Online Privacy Code, and the US Children's Online Privacy Protection Act (COPPA). Where these set different bars, we aim to follow the strictest.
If we make a meaningful change, we'll update the date at the top and, for significant changes affecting your child's data, let account holders know.
Questions, or want to access, correct, or delete your child's data? Email us at support@bucoo.ai and we'll help.
Avatar illustrations are generated with DiceBear and self-hosted: the robot set (“Bottts”) and the friendly-face set (“Big Smile”) are dedicated to the public domain (CC0); the illustrated-character set (“Adventurer” by Lisa Wischofsky) is used under CC BY 4.0.
